{"product_id":"harvard-business-review-on-increasing-customer-loyalty-paperback","title":"Harvard Business Review on Increasing Customer Loyalty - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eHarvard Business Review\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eHow do you keep your customers coming back-and get them to bring others? \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eIf you need the best practices and ideas for making your\u003cbr\u003ecustomers loyal and profitable--but don't have time to find\u003cbr\u003ethem--this book is for you. Here are nine inspiring and useful\u003cbr\u003eperspectives, all in one place. \u003cp\u003e\u003c\/p\u003eThis collection of HBR articles will help you: \u003cp\u003e\u003c\/p\u003e- Turn angry customers into loyal advocates \u003cp\u003e\u003c\/p\u003e- Get more people to recommend you \u003cp\u003e\u003c\/p\u003e- Boost customer satisfaction by satisfying your employees \u003cp\u003e\u003c\/p\u003e- Focus on profitable customers--whether they're loyal or not \u003cp\u003e\u003c\/p\u003e- Invest in the right CRM technology for your business \u003cp\u003e\u003c\/p\u003e- Mine customer data for more effective marketing \u003cp\u003e\u003c\/p\u003e- Increase your customers' lifetime value\u003cbr\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eIf you need the best practices and ideas for the business challenges you face--but don't have time to find them--Harvard Business Review paperbacks are for you. Each book is a collection of HBR's inspiring and useful perspectives on a specific topic, all in one place.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 240\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.7 x 8.1 x 5.4 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 12, 2011\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52479408898355,"sku":"9781422162521","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/eG1rSnJNamFDK3FxaXhIbElibFd6QT09.webp?v=1759687098","url":"https:\/\/www.vysn.com\/products\/harvard-business-review-on-increasing-customer-loyalty-paperback","provider":"VYSN","version":"1.0","type":"link"}