{"product_id":"game-on-2nd-edition-how-to-create-a-world-class-coaching-culture-so-you-boost-engagement-and-drive-results-paperback","title":"Game On 2nd Edition: How to create a world-class coaching culture so you boost engagement and drive results - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eBlair Stevenson\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eUnder pressure to lift employee engagement and performance?\u003c\/p\u003e\u003cp\u003eIf employee engagement and performance aren't where you need them to be in your contact centres, you'll benefit from creating a world-class coaching culture. With one in place, your team leaders will boost engagement and deliver the results you're seeking.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eGame On\u003c\/em\u003e is a business parable that shows you how to make this change, leveraging behavioural science principles.\u003c\/p\u003e\u003cp\u003eThe story reflects the know-how we've developed from improving customer experience, productivity and sales performance in the contact centres and retail networks of more than 53 large organisations.\u003c\/p\u003e\u003cp\u003eSome of the things you'll discover in \u003cem\u003eGame On\u003c\/em\u003e include: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eHow to win: the High-Performance behaviours that create success\u003c\/li\u003e\n\u003cli\u003eHow to coach: the six High-Performance Coaching techniques team leaders need to use\u003c\/li\u003e\n\u003cli\u003eWhen to coach: the Coaching Rhythm team leaders need to follow to maximise performance.\u003c\/li\u003e\n\u003c\/ul\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 152\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.33 x 7.81 x 5.06 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e May 17, 2021\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":53849167167795,"sku":"9781922553379","price":25.9,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/y1ZCSsXWaG9781922553379.webp?v=1786568136","url":"https:\/\/www.vysn.com\/products\/game-on-2nd-edition-how-to-create-a-world-class-coaching-culture-so-you-boost-engagement-and-drive-results-paperback","provider":"VYSN","version":"1.0","type":"link"}