{"product_id":"customer-service-tip-of-the-week-over-52-ideas-and-reminders-to-sharpen-your-skills-paperback","title":"Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eJeff Toister\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eReinforce your customer service skills!\u003c\/p\u003e\u003cp\u003eThe best customer service professionals know it takes consistent focus to serve customers at the highest level. Whether you want to deliver world-class customer service or just get back to the basics, \u003ci\u003eCustomer Service Tip of the Week\u003c\/i\u003e is your resource for proven tips, ideas, and techniques.\u003c\/p\u003e\u003cp\u003eThousands of customer service professionals from all around the world read the weekly \u003ci\u003eCustomer Service Tip of the Week\u003c\/i\u003e email. Now you can get more than 52 of the most popular tips all in one book. Use these tips to build rapport, exceed customer expectations, and solve tough problems.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eSelect tips by category, by specific challenge, or just go in order.\u003c\/li\u003e\n\u003cli\u003eEach tip includes a short explanation plus practical suggestions.\u003c\/li\u003e\n\u003cli\u003eFocus on one tip per week to sharpen your skills over time.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eCustomer service leaders will find additional resources for sharing the tips with your team!\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eJeff Toister helps customer service teams unlock their hidden potential. He is the author of \u003ci\u003eThe Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service.\u003c\/i\u003e He has also authored customer service training videos on LinkedIn Learning including \u003ci\u003eCustomer Service Foundations\u003c\/i\u003e and \u003ci\u003eLeading a Customer-centric Culture.\u003c\/i\u003e Jeff was named one of the Top 30 customer service professionals in the world by Global Gurus. He was also named one of the Top 50 Thought Leaders to Follow on Twitter by the International Customer Management Institute. Jeff holds a Certified Professional in Learning and Performance (CPLP) certification from the Association for Talent Development.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 168\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.36 x 9.02 x 5.98 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 05, 2018\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52478194778419,"sku":"9780692154144","price":20.43,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/OWY3TG1wMGxpalQvK0JvMXBTbmJ4dz09.webp?v=1759636755","url":"https:\/\/www.vysn.com\/products\/customer-service-tip-of-the-week-over-52-ideas-and-reminders-to-sharpen-your-skills-paperback","provider":"VYSN","version":"1.0","type":"link"}