{"product_id":"customer-passion-101-ways-to-meet-customer-expectations-and-stand-out-paperback","title":"Customer Passion: 101 Ways to Meet Customer Expectations and Stand Out - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eSteven Van Belleghem\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBuild a customer culture that drives consistent, human-centred business results.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eCustomer Passion \u003c\/i\u003e\u003c\/b\u003eby \u003cb\u003eSteven Van Belleghem\u003c\/b\u003e is a practical, evidence-based guide for managers, team leads and business strategists who want to translate customer-centric principles into measurable performance. Moving beyond theory, it offers a framework for embedding customer-first behaviour into everyday operations through 101 actionable steps, proven strategies and real-world case studies. \u003cp\u003e\u003c\/p\u003eYou'll discover how to: \u003cbr\u003e- Apply customer experience principles that improve engagement and loyalty\u003cbr\u003e- Implement practical models that turn empathy into operational excellence\u003cbr\u003e- Optimize processes to align automation with authentic human connection\u003cbr\u003e- Develop consistent habits that create emotional impact and brand trust\u003cbr\u003e- Build credibility by applying frameworks used by leading global organizations \u003cp\u003e\u003c\/p\u003eGrounded in real-world insight and shaped by global best practice, \u003cb\u003e\u003ci\u003eCustomer Passion\u003c\/i\u003e\u003c\/b\u003e helps professionals bridge the gap between intention and execution. It equips leaders to implement change, influence culture and strengthen business value through a customer-first approach. \u003cp\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eThemes include: \u003c\/i\u003e\u003c\/b\u003e\u003ci\u003e customer strategy, experience design, behavioural frameworks, culture change, AI integration, service optimization\u003c\/i\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eSteven Van Belleghem\u003c\/b\u003e is an entrepreneur, academic, speaker and award-winning author, based in Ghent, Belgium. He is a Managing Partner of InSites Consulting, and part time professor at Vlerick Business School and a guest lecturer at London Business School. He is the author of \u003cb\u003e\u003ci\u003eWhen Digital Becomes Human \u003c\/i\u003e\u003c\/b\u003eand \u003cb\u003e\u003ci\u003eThe Conversation Company\u003c\/i\u003e. \u003c\/b\u003e\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 248\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.52 x 9.21 x 6.14 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e July 28, 2026\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":53799695450419,"sku":"9781398627826","price":66.65,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/9aGB43qmn39781398627826.webp?v=1785963310","url":"https:\/\/www.vysn.com\/products\/customer-passion-101-ways-to-meet-customer-expectations-and-stand-out-paperback","provider":"VYSN","version":"1.0","type":"link"}