BooksCloudSKU: 9780838909522
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers - Paperback
$106.00
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$106.00
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers - Paperback
$106.00
/
The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers - Paperback
$106.00
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High-Quality MaterialsMade with premium materials for long-lasting use.
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by Sara Laughlin (Author), Ray W. Wilson (Author)
In an environment of budget cuts and freezes, libraries must keep a tight rein on costs and inefficiencies. This title offers a methodology to pinpoint trouble areas and improve processes. It provides administrators an understanding of their suppliers and customers. It empowers front-line staff to make improvements and better decisions.
Number of Pages: 160
Dimensions: 0.33 x 10.57 x 8.33 IN
Illustrated: Yes
Publication Date: January 30, 2009
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