{"product_id":"the-customer-success-pioneer-the-first-12-months-of-your-journey-into-growth-paperback","title":"The Customer Success Pioneer: The first 12 months of your journey into growth - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eKellie Lucas\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!* \u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e \u003cli\u003eAre you a Customer Success Executive or making your way up the Customer Success ladder? \u003cbr\u003e \u003c\/li\u003e \u003cli\u003eDo you want to transform churn into maximum recurring revenue and growth? \u003cbr\u003e \u003c\/li\u003e \u003cli\u003eAre you looking for a clear route to an established framework? \u003cbr\u003e \u003c\/li\u003e \u003cli\u003eAre you determined to be proactive, rather than constantly firefighting, with your customers? \u003cbr\u003e \u003c\/li\u003e \u003cli\u003eIs your company invested in or implementing a customer-focused philosophy?\u003cbr\u003e \u003c\/li\u003e \u003c\/ul\u003e\u003cp\u003e If you answered yes to any of these questions, this book is for you! \u003cbr\u003e Customer Success is an emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003ci\u003eThe Customer Success Pioneer \u003c\/i\u003eis a practical handbook for creating a best-in-practice Customer Success function from the ground up. It will help you ensure that your existing portfolio of customers become successful partners - delighted, committed and renewing - by putting in place processes that will work across your portfolio and into the future. This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.\u003ch3\u003eFront Jacket\u003c\/h3\u003e\u003cp\u003eAre you a Customer Success Executive or making your way up the Customer Success ladder? - Do you want to transform churn into maximum recurring revenue and growth? - Are you looking for a clear route to an established framework? - Are you determined to be proactive, rather than constantly firefighting, with your customers? - Is your company invested in or implementing a customer-focused philosophy? If you answered yes to any of these questions, this book is for you! Customer Success is an emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals. Customer Success - A Pioneer's Journey is a practical handbook for creating a best-in-practice Customer Success function from the ground up. It will help you ensure that your existing portfolio of customers become successful partners - delighted, committed and renewing - by putting in place processes that will work across your portfolio and into the future. This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 288\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.61 x 8.5 x 5.5 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 25, 2019\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":53849100943667,"sku":"9781788600392","price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/oXVRPD7UHr9781788600392.webp?v=1786568027","url":"https:\/\/www.vysn.com\/en-ca\/products\/the-customer-success-pioneer-the-first-12-months-of-your-journey-into-growth-paperback","provider":"VYSN","version":"1.0","type":"link"}