{"product_id":"people-first-internal-communication-improving-engagement-and-retention-in-the-workforce-paperback","title":"People-First Internal Communication: Improving Engagement and Retention in the Workforce - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eEmma Bridger\u003c\/b\u003e (Author), \u003cb\u003eLee Smith\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eHow can you reinvent internal communication to truly connect people and drive performance in the age of AI?\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003cbr\u003e\u003ci\u003ePeople-First Internal Communication\u003c\/i\u003e\u003c\/b\u003e is a practical guide for internal communication managers, HR professionals and change leaders who want to transform employee engagement and build thriving workplace cultures. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eWritten by \u003cb\u003eEmma Bridger \u003c\/b\u003eand \u003cb\u003eLee Smith\u003c\/b\u003e, this book shows you how to design communication strategies that put people at the heart of every message and channel. With real-world examples from NATS, Bupa and the University of Leeds, it provides a clear roadmap for creating communication that matters. \u003cp\u003e\u003c\/p\u003eYou'll learn how to: \u003cbr\u003e- Map communication journeys that align with employee needs and goals\u003cbr\u003e- Build empathy-based personas and design communication experiences that resonate\u003cbr\u003e- Apply data and AI tools to enhance personalization and insight\u003cbr\u003e- Strengthen belonging and culture through purpose-led messaging\u003cbr\u003e- Measure impact to demonstrate communication's strategic value \u003cp\u003e\u003c\/p\u003eWhether you're modernizing internal channels or leading large-scale transformation, \u003cb\u003e\u003ci\u003ePeople-First Internal Communication\u003c\/i\u003e\u003c\/b\u003e helps you move from information delivery to genuine connection, turning communication into a driver of engagement, innovation and lasting change. \u003cp\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eThemes include\u003c\/i\u003e\u003c\/b\u003e\u003ci\u003e: internal communication strategy, employee engagement, culture building, AI and communication, empathy-led leadership, organizational change\u003c\/i\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEmma Bridger\u003c\/b\u003e is one of the world's leading employee engagement and experience experts. She is the founder of People Lab and co-founder of The EX also the author of \u003ci\u003e\u003cb\u003eEmployee Engagement\u003c\/b\u003e \u003c\/i\u003eand \u003ci\u003e\u003cb\u003eEmployee Experience by Design\u003c\/b\u003e\u003c\/i\u003e, both published by Kogan Page. She is based in Brighton, UK. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cb\u003eLee Smith\u003c\/b\u003e played pivotal roles in shaping employee communication and engagement at some of the world's leading organizations. He was the co-founder of Gatehouse and the co-founder of The EX Space. He helped develop one of the first competency frameworks for internal communication and is based near Shrewsbury, UK.\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 360\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.75 x 9.21 x 6.14 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e December 30, 2025\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":53212203712819,"sku":"9781398623064","price":72.77,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/L7lic857Es9781398623064.webp?v=1775682464","url":"https:\/\/www.vysn.com\/en-ca\/products\/people-first-internal-communication-improving-engagement-and-retention-in-the-workforce-paperback","provider":"VYSN","version":"1.0","type":"link"}