{"product_id":"itsm-for-leaders-3rd-edition-a-leaders-guide-to-understanding-it-service-management-paperback","title":"ITSM for Leaders: 3rd Edition: A Leader's Guide to Understanding IT Service Management - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eJeffrey Tefertiller\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eThis book offers IT and organization leaders an easy-to-read resource to better understand IT Service Management and how best to leverage its capabilities.Service Management Leadership is the name of Jeffrey's consulting practice and YouTube channel. These are to help leaders grow in their understanding of ITSM. Also, all proceeds from the sale of this book will be donated to charity. This book was not written for self-gain. Rather, it is to help leaders and help others through the book's proceeds. Third Edition - Full Color\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 168\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.44 x 9.02 x 5.98 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 19, 2020\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52494100431155,"sku":"9798676915704","price":50.18,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/uXIjrAYBNE9798676915704.webp?v=1759971273","url":"https:\/\/www.vysn.com\/en-ca\/products\/itsm-for-leaders-3rd-edition-a-leaders-guide-to-understanding-it-service-management-paperback","provider":"VYSN","version":"1.0","type":"link"}