BooksCloudSKU: 9780578729831
Improving Healthcare & Retail Customer Experiences - Paperback
$20.48
/
Shipping calculated at checkout.
In stock (50)
$20.48
Improving Healthcare & Retail Customer Experiences - Paperback
$20.48
/
Improving Healthcare & Retail Customer Experiences - Paperback
$20.48
/
products.product.pickup_availability.unavailable
Still deciding?
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
Related categories
High-Quality MaterialsMade with premium materials for long-lasting use.
Easy to UseSimple design for quick setup and convenience.
Versatile & Multi-PurposePerfect for home, office, or on-the-go.
Satisfaction GuaranteeLove it or return it for a full refund.
by Theresa M. Gargano-Adamski (Author)
When customers are disappointed with a product or service at any touchpoint along their journey, they tend to tell more people about their experience than when they are pleased. This refreshingly candid book offers easy-to-implement ways that managers of healthcare and retail organizations can delight their customers. If managers accomplish this "Job 1" task, their customers will not only return, but will also become ambassadors of that product or service.
Number of Pages: 122
Dimensions: 0.29 x 8.5 x 5.5 IN
Publication Date: September 06, 2020
Free shipping on all U.S. orders
Easy returns and exchanges
30 day money back guarantee
