{"product_id":"contemporary-it-service-delivery-in-enterprise-handbook-for-service-delivery-manager-paperback","title":"Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003ePrafull Verma\u003c\/b\u003e (Author), \u003cb\u003eKalyan Kumar\u003c\/b\u003e (Author), \u003cb\u003eJagadeshwar Gattu\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eWith radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the \"service provider\" organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 194\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.41 x 9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 07, 2019\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52491597513011,"sku":"9780578466187","price":31.23,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0300\/5595\/6612\/files\/K1NxZHA1bVhPQ1lZanh2RVljYVJ0UT09.webp?v=1759921084","url":"https:\/\/www.vysn.com\/en-ca\/products\/contemporary-it-service-delivery-in-enterprise-handbook-for-service-delivery-manager-paperback","provider":"VYSN","version":"1.0","type":"link"}